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News
Our Burnley and Pendle partnership wins IRRV Performance Awards
Liberata retains CCA Global Accreditation
Executive Appointment – Chief Financial Officer
Liberata’s new partnership with Cardiff City FC Community Foundation
Liberata shortlisted for HCSA Award
Strengthening community ties with the Dragons RFC
One resident, multiple council debts
A view from Stand 5 at IRRV 2026
Our partnership with London Borough of Barnet begins
Owen Barry appointed Chief Executive Officer of Liberata
A view from the stand at Public Finance Live 2026
A view from Stand P27: LGA Annual Conference 2026
Liberata appoints Owen Barry as Chief Executive Officer
Council Tax Debt hits £7.4 billion as MHCLG figures confirm record arrears
Revenues and Benefits teams nominated for IRRV Performance Awards
Liberata named Preferred Supplier for London Borough of Barnet Revenues and Benefits Service
Liberata launches Virtual Work Experience with Springpod
Revenues and Benefits benchmarking webinar
Recovering more value from aged Council debt
Liberata shortlisted for customer vulnerability award
Liberata new partnership with DXC and the Metropolitan Police
Liberata secures new HMCTS contract for Financial Transaction Processing Service
Joined-up services, data, and automation in Revenues and Benefits
The changes shaping Revenues and Benefits services
Purple Ribbons and Pink Tops
Rising Star Team Manager recognised as finalist in contact centre awards
Strengthening community ties: Dragons RFC and Liberata
New CSS RM6366 Framework award
Appreciating our employees
National Apprenticeship Week 2026
Social value: Community impact and a greener footprint
Social value: Education, skills and pathways into work
50 Years of Liberata
Awards roundup 2025: Recognition across our services
Liberata achieves APA quality accreditation
Supporting vulnerable residents through ethical debt recovery
Liberata awarded ISO 45001 certification for Occupational Health and Safety
The Rewards 2025: Liberata shortlisted for Payroll and HR Provider
Public Sector Team of the Year at the APA Awards 2025
Liberata highly commended at the IRRV Performance Awards 2025
5 steps finance teams can take to prevent duplicate payments
Liberata shortlisted at the ECCCS Awards
Liberata’s ACE monthly awards
Liberata secures a new ten-year contract
APA Awards 2025: Liberata finalists in five categories
Are duplicate payments costing your NHS Trust more than you think?
Improving NHS finance controls: How to prevent duplicate payments and strengthen resilience
Business rates revaluation 2026
Accounts Payable controls that stop errors and duplicate payments
Payroll challenges and rising costs?
Mastering AP controls to prevent errors and fraud webinar
How do councils fund ethical debt recovery?
Liberata joins the Accounts Payable Association
Powered by Partnership: Smarter Services for Stronger Communities
ERP Migration: 5 Essentials for Finance Transformation
IRRV Performance Awards 2025
Taking on the legendary Keswick to Barrow Walk
Power of Polo celebrates charity success at Guards
Liberata achieves ISO 45001
Celebrating double win at the UK National Contact Centre Awards
Helping to empower young people with the London Borough of Hounslow Virtual College
The Private Sector Debt Pulse – Chris Melia blog
Liberata joins the Money Advice Liaison Group
Liberata wins TWO awards at the Commercial Credit & Collections Awards!
New Payroll partnership with the London Borough of Barnet Council
Winners at CCA Global Excellence Awards 2025
Credit & Collections Industry Awards 2025
UK National Contact Centre Awards 2025
AI is changing debt recovery services
Liberata at the CCMA Round Table Masterclass
Liberata shortlisted for CCA Excellence Awards 2025
Burnley Council Announces Update to Liberata Partnership
Navigating the 2025-2026 local government finance settlement
Liberata and North Somerset Council extend Revenues and Benefits and Exchequer services
Celebrating Liberata’s Commitment to Customer Experience
Liberata secures position on G-Cloud 14 Framework
Liberata IRRV Annual Conference roundup
Liberata at IRRV: Income maximisation and data clarity
Silver Status CCA Accreditation for Liberata
YOUNG PEOPLE AND VETERANS COMPETE IN POWER OF POLO’S CHARITY TOURNAMENT
Everything Happens Somewhere
The Year of Efficiency
The Future of Council Tax: Evolution or Revolution
Increase Efficiency with our Supplier Statement Reconciliation Service
Lewisham Council Continues with Liberata’s Empty Homes Review Service
Welcomes Broxbourne, Swindon and Welwyn & Hatfield Councils
Liberata Wins a New Seven Year Contract to Service Two Councils
Multi-Academy Trust chooses Liberata to transform Accounts Payable
De-risking the finance function in education
National study shows that our clients are some of the fastest councils at handling housing benefit claims
Liberata wins IRRV Excellence in Innovation award
Why Timely and Accurate Payroll is Critical to Business Success
Every penny counts: don’t let duplicate payments drain your funds
Partnership extends …
Disabled Facilities Grant: Protecting the ‘Best-Kept Secret’ of the Welfare System
Crown Commercial Services Supplier
Crescent Purchasing Consortium
HM Government G-Cloud Supplier
Empty Homes Review Double Delight
Three Category IRRV Finalists
Go Wales Programme
Do you know how to find an extra £10,000,000…We do!
Double Win for our Empty Homes Review Service
New Powers to Tackle the Blight of Empty Properties
South Ribble Returns To Conduct Another Empty Homes Review
Helping multi-academy Trusts free up costs and resources
Swindon Borough Council Partners with Liberata to Modernise Services in a Contract Worth Over £30 million
CCA Global Standard Awards Bronze Winners
Barnsley Conducts an Empty Homes Review
Increase Cashflow with Minimal Effort
Safer Recruitment Accredited Training Courses
Introducing our Statement Supplier Reconciliation Service
Hounslow to Conduct an Empty Homes Review Once Again
The top 5 issues facing the Finance and Accounting sector for 2022
Burnley Borough Council Sign on the Dotted Line
HBAAI participation becomes mandatory from April 22, are you ready?
Liberata has been named as a supplier on Crown Commercial Service’s Debt Resolution Services framework – RM6226
Bitesize Training Courses
How Outsourcing and Intelligent Case Selection Can Help Councils Navigate New Initiatives
Free Up Your Teams From Universal Credit Work
Millions of Pounds in New Homes Bonus Payment Confirmed
The Business Partner You Can Trust
The need for someone you can trust
Empowering Your Teams to Focus on the Bigger Picture
Automating the Mundane
Liberata has been named as a supplier on Crown Commercial Service’s Outsourced Contact Centre and Business Services framework – RM6181
Why Evolving Working Habits Should Call for Changes to Payroll Systems
Visit Liberata at IRRV to Get Back on Track
Customer Services Retain Contact Centre Association Global Version V7
Are You Coping With The Prompt Payment Code Changes?
Empowering the back office with automation
We’re Going to be at DSEI 2021
Increasing payroll accuracy as furlough ends
Delivering Fully Managed Finance and Accounting Services
Conducting a Business Rates Review
How outsourcing and automation can help organisations navigate the HR and finance challenges of a reopening economy
The Business Rate Holiday Period Is Closing In
Prompt Payment Reforms Are Coming
Unforeseen Challenges of the ‘New Normal’
Navigating Re-opening For Business
Delivering Exceptional Services for Your People
Post-Pandemic People Services Will Require a Tailored Approach
Reducing the Noise and Delivering Results
Helping to Put You Back on Track
Are You Ready for Normality?
Why Automation is Not Always the Answer
Large Catering Company Recovers £400,000
Gaining the Maximum New Homes Bonus
Approximately 1% of all invoices paid are paid more than once
Ensuring Duplicate Invoice Payments Don’t Cost You Time and Money
Councils must tackle the financial challenge of empty homes – before it’s too late
Innovation required: distributing support funds whilst safeguarding against fraud
Liberata helps local authority clients successfully navigate Covid-19 challenges
Simple and fast procurement with G Cloud 12
Duplicate invoice payments: Why they happen and how they can be avoided?
Positive and unintended consequences of ‘Going Digital’
Capacitygrid by Liberata waives the implementation fee for the CloudTools software suite to help Councils respond better to the Covid-19 crisis
Supporting Government Services through Covid-19
Capacitygrid by Liberata launches CloudTools software suite to help government services deliver sustainable digital transformation
Liberata Acquires Renovo to Expand its HR Offering to the Private and Public Sector
Liberata Awarded Exchequer Services Contract by London Borough of Bromley Worth Up To £120 Million
Liberata becomes first private sector company to sign up to UNISON’s End Violence at Work Charter
Liberata named as finalist at the IRRV Performance Awards 2019
Liberata selected as a G-Cloud 11 supplier
Liberata awarded the CCA Global Standard V7
Liberata selected as a G-Cloud 10 Supplier
Redcar and Cleveland Council Signs Ten-Year Contract with Liberata for the Digital Transformation of its Revenues and Benefits Services
Liberata ends 2017 with best-ever award haul
Liberata receives highest possible accreditation at 2017 CCA Awards for the third year in a row
Liberata wins two awards at the Call North West Contact Centre Awards 2017
Liberata Wins ‘Payroll Service Provider of the Year’ at the CIPP Excellence Awards 2017
Liberata Wins ‘Excellence in Non-Domestic Rate’ Awards at the 2017 IRRV Performance Awards
Liberata announced as finalists in seven categories at the Call North West Contact Centre Awards 2017
Pendle Borough Council signs ten-year contract extension with Liberata
Liberata Partners with Jadu to drive Intelligent Customer Experience through its Digital Council Platform
Liberata picks up double award win at UK National Contact Centre Awards
Liberata Architects supports Barnfield Investment Properties’ successful bid to become Burnley Council’s housing joint venture partner
Liberata opens new FinTech Automation Services Hub in Cardiff
Liberata Awarded Five-Year Revenues & Benefits and Customer Services Contract
Liberata Awarded Corporate Services Contract by London Borough of Hounslow Worth Up To £75 Million
Capacitygrid Empty Homes Review Service Helps 73 Local Authorities Bring More than 9,000 Properties Back into Use in 2016
Allan Wood appointed Non-Executive Director of Liberata
Liberata staff meet with local residents at Burnley Council Leader Surgery
Liberata receives highest possible accreditation at 2016 CCA Awards
HM Courts and Tribunals Service awards two significant contracts to Liberata
Liberata awarded new contract by the Department for Work and Pensions
Liberata picks up double award win at Call North West Awards
Liberata wins ‘Excellence in Debt Management’ Award at the IRRV Performance Awards 2016
London Borough of Bromley signs two-year contract extension with Liberata
Liberata announced as a finalist at the 2016 CCA Excellence Awards
CapacityGrid hosts successful ‘Powering the North’ event
Liberata announced as finalists in nine categories at the Call North West Contact Centre Awards 2016
The global outsourcing group, OUTSOURCING Inc. today acquired Liberata UK Ltd. one of the UK’s leading business process services companies
Liberata and CapacityGrid announced as finalists at the IRRV Performance Awards 2016
Derby partners with CapacityGrid to deliver Anytime service for revenue and benefits processing
Liberata helps Wandsworth Borough Council become most effective business rates collector in England and Wales
Capita acquires Trustmarque
Liberata’s Barrow and Pendle sites retain highest level of Contact Centre Association accreditation
Six new councils sign up to CapacityGrid’s Fraud & Error Reviews Service
Liberata sponsors the Asda Foundation Burnley 10K
8 out of 10 schools in Bromley now signed up to Liberata Schools Services
Liberata selects Safe HR as a technology partner for its HR & Payroll services
Consortium on Track to Realise £1.5m of Council Tax Reduction and £1m of Housing Benefit Fraud & Error Savings in First Year
TechMarketView confirms Liberata’s progress and strategic direction in 2016
Liberata Property Services showcases career opportunities at UTC Lancashire Open Evening
Leadership Video Series: How the efficient and smart use of automation can deliver significant public sector savings
Wandsworth Borough Council extends contract with Liberata to run business rate collections
Liberata partners with GBG to deliver service outcomes and technology solutions powered by rich data analytics
Liberata in The Times Special Report on Public Sector IT
Liberata Group appoints Charlie Bruin CEO of Liberata UK Limited
Liberata’s Pendle Contact Centre is highly commended at North West Contact Centre Awards
Liberata helps celebrate completion of Nelson’s Whitefield regeneration scheme
Trustmarque supports Northgate to protect IT environment and move to private cloud
Council names successful company set to provide range of council services
Services
Debt Assist
Revenues and Benefits
Revenues and Benefits Benchmarking
Revenues and Benefits HealthChecks
HR and Payroll
ERP transformation
Finance and Accounting
Accounts Payable Services
Accounts Payable Audit
Accounts Receivable Services
Supplier Statement Reconciliation
ERP transformation
Customer Services
On-Demand Services
Anytime
Business Rates Review
Empty Homes Review
Second Homes Review
Single Person Discount Review
ServiceTech Partnerships
Local Government Reorganisation
ERP Transformation
Resources
News
Case Studies
About Us
Careers
Virtual Work Experience
Awards
Values
Contact
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