Real Solutions. Real Outcomes. Guaranteed.
Solving today’s complex challenges together
We work closely with you to understand your organisation, its goals, and the operational challenges you face. Then we design and deliver solutions that meet your needs today and prepare you for tomorrow.
At the heart of our services are our people and the way we use technology to improve your service performance and create lasting value.
Solutions designed around you
Whether you want to automate business operations, modernise processes, boost revenue, or enhance customer services, our managed services are designed to meet your specific needs. We work with you to transform your business services, increase value, improve performance, and unlock demonstrable benefits.
For over 50 years, we’ve worked with organisations to deliver smart, reliable business services, underpinned by people-first delivery, modern and scalable technology, and true partnership working.
Public Sector
Transformation programmes that deliver better service performance, reduce costs, and help organisations to prepare for change, such as LGR.
Private Sector
Giving businesses the freedom to focus on their core operations with managed services in finance, payroll, customer contact, and debt recovery capability.
Our services
Liberata – an experienced partner
£2.3bn of customer and commercial debts collected on behalf of our customers
Over 1 million payslips processed annually with 99.8% accuracy
Over £2bn financial services payments processed
£435m combined benefits payments administered and paid on time
97% average first-call resolution rate, enhancing customers’ experiences
Partner with us for guaranteed results
More than 800 organisations across the UK trust Liberata to deliver secure, efficient, compliant, customer-focused services.
If you’re looking for:
- Smarter financial and operational outcomes
- Help managing demand and doing more with less
- Digital transformation to streamline processes and boost productivity and success.
We’re ready to help.
Latest from Liberata
London Borough of Bromley’s successful Oracle Cloud migration
Overview The London Borough of Bromley, the largest borough in Greater London, provides critical public services to a substantial and diverse population. With annual financial management responsibilities encompassing thousands of suppliers and millions in expenditure, Bromley recognised the need to modernise its financial operations. The Council set out to migrate from its locally hosted Oracle [...]
Revenues and Benefits teams nominated for IRRV Performance Awards
We are proud to be shortlisted for Benefits Team of the Year and Revenues Team of the Year at the IRRV Performance Awards 2026. The nominations recognise the consistent results our teams deliver for councils and residents through high-performing Revenues and Benefits services. Across our Benefits shared service, Housing Benefits claims are processed significantly faster [...]
Liberata named Preferred Supplier for London Borough of Barnet Revenues and Benefits Service
London Borough of Barnet Council has named Liberata as Preferred Supplier to deliver its Revenues and Benefits Service, including Revenues and Benefits Customer Services, following a competitive tender process. The initial five-year partnership, due to go live on 1 October 2026, will support cost-efficient service transformation, improve access for residents and businesses, and help deliver [...]
Careers
Shape your future and make a difference with us
Join our dedicated, skilled, and inclusive team. Take control of your personal growth and make a difference every day.
Let’s talk
Get in touch to find out more about our services
