Real Solutions. Real Outcomes. Guaranteed.
Solving today’s complex challenges together
We work closely with you to understand your organisation, its goals, and the operational challenges you face. Then we design and deliver solutions that meet your needs today and prepare you for tomorrow.
At the heart of our services are our people and the way we use technology to improve your service performance and create lasting value.
Solutions designed around you
Whether you want to automate business operations, modernise processes, boost revenue, or enhance customer services, our managed services are designed to meet your specific needs. We work with you to transform your business services, increase value, improve performance, and unlock demonstrable benefits.
For over 50 years, we’ve worked with organisations to deliver smart, reliable business services, underpinned by people-first delivery, modern and scalable technology, and true partnership working.
Public Sector
Transformation programmes that deliver better service performance, reduce costs, and help organisations to prepare for change, such as LGR.
Private Sector
Giving businesses the freedom to focus on their core operations with managed services in finance, payroll, customer contact, and debt recovery capability.
Our services
Liberata – an experienced partner
£2.3bn of customer and commercial debts collected on behalf of our customers
Over 1 million payslips processed annually with 99.8% accuracy
Over £2bn financial services payments processed
£435m combined benefits payments administered and paid on time
97% average first-call resolution rate, enhancing customers’ experiences
Partner with us for guaranteed results
More than 800 organisations across the UK trust Liberata to deliver secure, efficient, compliant, customer-focused services.
If you’re looking for:
- Smarter financial and operational outcomes
- Help managing demand and doing more with less
- Digital transformation to streamline processes and boost productivity and success.
We’re ready to help.
Latest from Liberata
Liberata new partnership with DXC and the Metropolitan Police
Liberata secures new contract partnering with DXC Technology to deliver transformed business services to the Metropolitan Police We are delighted to have signed a new contract with DXC Technology, a global technology service provider, to deliver HR and Payroll Services and facilitate the migration to a new ERP platform (Oracle Fusion) in support of DXC’s [...]
Liberata secures new HMCTS contract for Financial Transaction Processing Service
We are happy to announce we have signed a new contract with His Majesty’s Courts & Tribunals Service (HMCTS) to continue delivering its Financial Transaction Processing (FTP) Middle Office Service. The FTP Service provides a critical managed service to HMCTS, ensuring the efficient handling and reconciliation of up to 10 million financial transactions a year, [...]
The changes shaping Revenues and Benefits services
Councils are under pressure from government policy changes, such as modern digital government and Local Government Reorganisation, to improve services for their residents while doing more with ever-tighter funding. To transform services while simultaneously maintaining daily continuity, leaders need a clear view of what will improve performance, what is driving or restricting it, what is [...]
Careers
Shape your future and make a difference with us
Join our dedicated, skilled, and inclusive team. Take control of your personal growth and make a difference every day.
Let’s talk
Get in touch to find out more about our services
