Real Solutions. Real Outcomes. Guaranteed.
Solving today’s complex challenges together
We work closely with you to understand your organisation, its goals, and the operational challenges you face. Then we design and deliver solutions that meet your needs today and prepare you for tomorrow.
At the heart of our services are our people and the way we use technology to improve your service performance and create lasting value.
Solutions designed around you
Whether you want to automate business operations, modernise processes, boost revenue, or enhance customer services, our managed services are designed to meet your specific needs. We work with you to transform your business services, increase value, improve performance, and unlock demonstrable benefits.
For over 50 years, we’ve worked with organisations to deliver smart, reliable business services, underpinned by people-first delivery, modern and scalable technology, and true partnership working.
Public Sector
Transformation programmes that deliver better service performance, reduce costs, and help organisations to prepare for change, such as LGR.
Private Sector
Giving businesses the freedom to focus on their core operations with managed services in finance, payroll, customer contact, and debt recovery capability.
Our services
Liberata – an experienced partner
£2.3bn of customer and commercial debts collected on behalf of our customers
Over 1 million payslips processed annually with 99.8% accuracy
Over £2bn financial services payments processed
£435m combined benefits payments administered and paid on time
97% average first-call resolution rate, enhancing customers’ experiences
They chose us for their Oracle Payroll migration for our ability to deliver system migrations with zero disruption.
This left them with limited options: joining a local authority shared service, bringing services back in-house, or finding a new external provider.
They needed to replace their outdated legacy systems with modern, scalable solutions that could support future digital transformation.
Partner with us for guaranteed results
More than 800 organisations across the UK trust Liberata to deliver secure, efficient, compliant, customer-focused services.
If you’re looking for:
- Smarter financial and operational outcomes
- Help managing demand and doing more with less
- Digital transformation to streamline processes and boost productivity and success.
We’re ready to help.
Latest from Liberata
Liberata new partnership with DXC and the Metropolitan Police
Liberata secures new contract partnering with DXC Technology to deliver transformed business services to the Metropolitan Police We are delighted to have signed a new contract with DXC Technology, a global technology service provider, to deliver HR and Payroll Services and facilitate the migration to a new ERP platform (Oracle Fusion) in support of DXC’s [...]
Recovering more value from aged Council debt
Post year-end, many councils are reviewing write-offs, bad-debt provisions, and aged-debt profiles for unrecovered debts. At the same time, new collection targets are being set against a backdrop of continuing financial pressure for Local Authorities and their residents. This raises a practical question: how much more value can still be recovered from debt that has [...]
Liberata shortlisted for customer vulnerability award
We are proud to have been shortlisted in the Customer Vulnerability & Support Initiative category at the 2026 Credit & Collections Industry Awards. This highlights our commitment to improving outcomes for vulnerable people through a fair and responsive approach to debt recovery. Meeting a growing challenge in debt recovery Our nomination focuses on the growing [...]
Careers
Shape your future and make a difference with us
Join our dedicated, skilled, and inclusive team. Take control of your personal growth and make a difference every day.
Let’s talk
Get in touch to find out more about our services
