November 2025
ECCCS Awards
Shortlisted – Best Approach to Supporting Vulnerable Customers
The Rewards 2025
Shortlisted – Payroll and HR Provider
October 2025
APA Awards
Public Sector Team of the Year
IRRV Performance Awards
Highly Recommended – Benefits Team of the Year
Highly Recommended – Excellence in Innovation
June 2025
UK National Contact Centre Awards
Gold – Contact Centre Support Manager of the Year – Rachel Hulme
Bronze – Learning and Development Team of the Year
May 2025
Commercial Credit & Collections Awards
Innovator of the Year (Company)
Consumer Credit Team of the Year
April 2025
CCA Global Excellence Awards 2025
Silver Global Standard© Achievement Award
Bronze – Most Effective Customer Vulnerability Strategy
Bronze – Best Technology Partnership with IP Integration
