Health and Safety Policy

Health and Safety Policy Statement

Liberata is a business process innovation company that helps customers reinvent complex services, transactions and processing. As a leading provider of services in this field, Liberata places health and safety at the forefront of its commercial activities. We are committed to the prevention of work related
injury and ill health and the provision of a safe and healthy working environment for the benefit of employees and other interested parties.

To achieve this Liberata:

  • Comply with and aims to exceed legislative requirements
  • Effectively control significant health and safety risks
  • Develop systems that support safe working practices and the effective organisation of health and safety within a dynamic work environment
  • Provide appropriate health and safety information and training commensurate with employee roles and responsibilities
  • Set health and safety objectives and monitors their achievement
  • Actively support open communication and participation in safety matters at all levels
  • Promote the wellbeing of Liberata employees by providing a supportive working environment and opportunities for individuals to improve their own health and wellbeing
  • Work collaboratively with clients and business partners to achieve the highest standards of health and safety within each organisation
  • Adopt a proactive approach to safety that recognises the value of teamwork and innovation
  • Seek to encourage best practice and continually improve safety performance

All Liberata employees have a personal responsibility to act in a safe manner and to cooperate
with Liberata on health and safety matters at all times.

To obtain a full copy of our Health and Safety Policy document or for further information please contact sue.cranstoun@liberata.com
Please don’t hesitate to contact us if you require any further information.
Email us at: sue.cranstoun@liberata.com
or visit our website at: www.liberata.com

Any questions? Need more information?

As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Following a formal process and tender notice, Liberata stood out with its ability to transform our services and improve customer access and digital services. Liberata has demonstrated it can achieve high collection rates across business rates and Council Tax services and benefits by improving processing times. We look forward to working with Liberata to help transform these services for our residents and ensuring we are providing the appropriate levels of support to the most vulnerable in our area.
A spokesperson for Swindon Borough Council
Swindon Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
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