Business Rates Review

Generate additional in-year revenue with our Business Rates Review Service

Do you have businesses that are not paying NNDR or growth that has not been reported to the council? Our service offers a “no risk” way of identifying underrated or missing rateable value and is available via the Government’s G Cloud Framework.

We offer a fully managed service so your teams to focus on the delivery of vital services – all you do is forward the evidence to the VoA and await the results.

Some councils call this “RV Finder”:  £1,000,000 of additional RV for one unitary authority in the East Midlands – see the case study below.

The Business Rates Review is part of Liberata’s Income Maximisation service together with our Empty Homes and SPD solutions.

For further information or to discuss the service in more detail

A Fully managed, offered on a “no win no fee” basis with no set-up fees.

Comprehensive site investigations are included for the most robust evidence of change.

Maximise your revenue in year with the potential for back-dated rateable value and that due in future years.

No conflict: we do not use Rating Agents to reduce RV.

Councils can exclude certain categories or agree a prioritised approach to maximise in year revenue.

Fully cleanse the NNRD base.

Featured Case Study

Uncovering an Additional £900,000 of Rateable Value Through Liberata's Business Rates Review Service

As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Borough of Broxbourne
Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
Rebecca Keene
Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council
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