Our market-leading offering manages the provision of Revenues & Benefits on behalf of your authority.
We offer a cost-effective and dynamic approach to collecting, managing, and distributing revenue for your council. In addition, our benefit processing times for new claims and changes are among the quickest in the country and significantly better than the national averages and the performance of other suppliers.
We manage over £2 billion annually in local revenues, representing 25% of the UK market.
- Agreed KPIs to measure service effectiveness
- Guaranteed performance improvements
- Commitment to increase Council Tax and NNDR collections
- Dedicated social value fund to support community initiatives and your citizens
- Increased collection rates
- Reduced processing times
- Streamline end-to-end processing capability
- Provides remote working capabilities
- Increased Council income
Delivery includes a range of fully managed or automation services designed to generate income, reduce costs and provide a more efficient service for the end-user.