Real Solutions. Real Outcomes. Guaranteed.
Solving today’s complex challenges together
We work closely with you to understand your organisation, its goals, and the operational challenges you face. Then we design and deliver solutions that meet your needs today and prepare you for tomorrow.
At the heart of our services are our people and the way we use technology to improve your service performance and create lasting value.
Solutions designed around you
Whether you want to automate business operations, modernise processes, boost revenue, or enhance customer services, our managed services are designed to meet your specific needs. We work with you to transform your business services, increase value, improve performance, and unlock demonstrable benefits.
For over 50 years, we’ve worked with organisations to deliver smart, reliable business services, underpinned by people-first delivery, modern and scalable technology, and true partnership working.
Public Sector
Transformation programmes that deliver better service performance, reduce costs, and help organisations to prepare for change, such as LGR.
Private Sector
Giving businesses the freedom to focus on their core operations with managed services in finance, payroll, customer contact, and debt recovery capability.
Our services
Liberata – an experienced partner
£2.3bn of customer and commercial debts collected on behalf of our customers
Over 1 million payslips processed annually with 99.8% accuracy
Over £2bn financial services payments processed
£435m combined benefits payments administered and paid on time
97% average first-call resolution rate, enhancing customers’ experiences
Partner with us for guaranteed results
More than 800 organisations across the UK trust Liberata to deliver secure, efficient, compliant, customer-focused services.
If you’re looking for:
- Smarter financial and operational outcomes
- Help managing demand and doing more with less
- Digital transformation to streamline processes and boost productivity and success.
We’re ready to help.
Latest from Liberata
Liberata secures a new ten-year contract
Liberata is delighted to have begun a new ten-year contract with North Somerset Council for Revenues & Benefits and Finance & Accounting. The contract is accompanied by a 12-month extension for the delivery of soft facilities management services. This is a tremendous achievement and reflects the dedication, professionalism, and commitment that both our local and [...]
Supporting vulnerable residents through ethical debt recovery
Across the UK, Council Tax debt is placing increasing pressure on both residents and local authorities. The government’s open consultation on modernising and improving the administration of Council Tax (June 2025) calls for a more compassionate and consistent approach to collection. Councils are being encouraged to take earlier, fairer action, especially where vulnerability is a [...]
Liberata awarded ISO 45001 certification for Occupational Health and Safety
Liberata has successfully achieved ISO 45001:2018 certification, the internationally recognised standard for Occupational Health and Safety Management Systems, awarded by the British Assessment Bureau. What is an ISO 45001 certification? ISO 45001 helps organisations improve workplace safety and minimise employee injuries. It provides a framework for building an effective Occupational Health and Safety Management System (OH&S [...]
Careers
Shape your future and make a difference with us
Join our dedicated, skilled, and inclusive team. Take control of your personal growth and make a difference every day.
Let’s talk
Get in touch to find out more about our services
