Liberata - Helping Public and Private Sector Organisations Deliver Results

We’ll help you

Liberata is one of the UK’s leading managed service providers of innovative solutions to the Government, the wider public sector, and commercial organisations.

For over 45 years, we have been offering Customer Services, Finance & Accounting, Payroll, and Revenues & Benefits support.

Liberata can help you redefine your services, reinvent technology, and reshape outcomes. We are trusted to do this on behalf of over 800 organisations.

We are up for an award

Genesys Customer Innovation Awards - "Best example of optimizing and improving workforce or employee engagement category".

Innovation is the cornerstone of progress, driving us all forward and reshaping the landscape of customer and employee experiences. For nearly two decades, the Genesys Customer Innovation Awards have shined a spotlight on companies that have embraced innovation and dedication to drive the world’s best experiences.

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Featured case study

View our Welwyn Hatfield Case Study

SOLACE SE Conference

Liberata is delighted to be the key event sponsor at the SOLACE SE Conference (Norton Park Hotel on 18th and 19th April). This two-day event, for local authority chief executives and senior managers, combines informative and thought-provoking sessions with planned networking sessions. Our Chief Executive, Charlie Bruin, will have the opportunity to address the audience: introducing Liberata and explaining how we can support local authorities with our Service Partnership and Service Support solutions.

Who we work with

It's our team
that makes
Liberata,
well...
Liberata

Get in touch

Liberata UK Limited,
2nd Floor Front,
60 Cheapside, London EX2V 6AX

As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.

Richard Baker

Welwyn Hatfield Borough Council

Following a formal process and tender notice, Liberata stood out with its ability to transform our services and improve customer access and digital services. Liberata has demonstrated it can achieve high collection rates across business rates and Council Tax services and benefits by improving processing times. We look forward to working with Liberata to help transform these services for our residents and ensuring we are providing the appropriate levels of support to the most vulnerable in our area.

A spokesperson for Swindon Borough Council

Swindon Borough Council

Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.

Kerrie Thomas

Eastleigh Borough Council

The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.

Steve King

Leicester City Council