Empty Homes Review

Cleanse your long-term empty property records to improve Council Tax billing, housing intelligence and audit compliance.

Strengthen your data and improve outcomes

Long-term empty property data underpins housing strategy, Council Tax charging, and service planning. However, property records are often outdated, incorrect, or poorly verified, leading to missed income, flawed insight, and reputational risk.

Our Empty Homes Review service helps councils cleanse their Council Tax base, correct misclassified properties, and strengthen data for both billing and policy purposes. It is a fully managed, low-touch review that improves financial, housing, and compliance outcomes.

Helping you improve accuracy and reduce risk

Improve data quality

Identify and correct long-term empty records that are no longer valid

Increase Council Tax income

Remove incorrect exemptions or apply premiums to reclassified homes

Support housing strategy

Provide accurate data to inform policy, planning, and housing allocations

Strengthen audit assurance

Evidence-backed records support compliance with CTB1 reporting

Reduce internal pressure

Liberata manages contact, verification, and record updates

Fair and resident-friendly

All changes are supported by evidence and sensitive communication

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Designed for accuracy, not assumptions

We use Council Tax data, property records and multi-channel resident contact to verify the status of each property listed as long-term empty. Where occupancy or usage has changed, we work with the resident or owner to confirm the details and only recommend changes with supporting evidence.

This protects genuine empty property claims while removing inaccurate records. It also helps councils apply premiums or initiate housing support where appropriate.

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Supporting councils in practice

“Our latest Empty Homes Review was another seamless process of working in partnership with a well-established, efficient, and trustworthy supplier. The review generates income for the Council and ensures our Council Tax records are updated with accurate and timely information.”

Gary Muskett

Assistant Director: Revenues & Benefits, Central Bedfordshire Council.
Read the full case study
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Why choose Liberata

We have delivered Council Tax and property-based reviews for councils across the UK — helping increase revenue, improve housing data, and strengthen audit confidence.

Our Empty Homes Review is available on a simple fixed-price model based on outcomes. It can be delivered as a one-off project or part of a wider income and data improvement programme.

This service is part of our On-Demand Support Services for Local Authorities.

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Talk to us about how our Empty Homes Review can help you cleanse your records, support housing strategy, and strengthen Council Tax performance.

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