Join Our Team

At Liberata, we work together as a team to keep our customers at the centre of everything we do. 

We strive to deliver inspiring outcomes for our clients, captured in the company values that make us ACE: Accessible, Curious, and Expert. 

Working at Liberata

Our people are our most important asset: they are the driving force behind our success, and we are committed to creating a great place to work. We encourage and reward initiative as our people grow and achieve their full potential.

If you are looking for a career with opportunities, Liberata would like to hear from you.  We provide the tools, support, and opportunities to discover and develop your strengths, enabling you to thrive in the workplace.

Living Our Values

We recognise that the right culture is crucial to our success and influences how we work together. Our values shape our culture, guide our actions, and provide a framework for working together and with our clients.  It’s what makes us ACE.

Equality, Diversity, and Inclusion at Liberata

We are committed to promoting equality of opportunity within the working environment. We focus on attracting and retaining employees from different backgrounds, which helps build a diverse and inclusive community where people can reach their full potential and thrive at work.

Employee Benefits

We provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and commercial organisations, along with a competitive salary and great benefits, including:

  • Professional development opportunities and support towards gaining professional qualifications 
  • 25 days holiday per annum, plus bank holidays
  • Life assurance, which is equivalent to 4 times the basic salary
  • Defined contributory pension scheme; employees can contribute up to 6%, and the company will match the contribution to a maximum of 6%
  • Employee access a wide range of benefits, rewards, and discounts with ‘Look Inside’
  • Access to employee wellbeing initiatives
  • The Employee Assistance Programme (EAP)
  • Company sick pay
  • Occupational health advice and support
  • Free eye tests
  • Free annual flu jab
  • Family-friendly policies
  • Flexible working options
  • The recommend a friend recruitment referral scheme.

Health and Wellbeing

We are committed to the health and well-being of our people. Liberata has a long-term programme to engage with and support our people to improve their physical, mental, and financial well-being. We do this by providing:

  • Access to comprehensive occupational health and well-being services 
  • An extensive health and well-being programme, including campaigns, workshops, and events 
  • Access to online learning tools and resources covering holistic well-being 
  • An Employee Assistance Programme (EAP) – available 24 hours daily for employees and their families.

Learning and Development

Our Learning and Development programme focuses on supporting everyone to achieve their personal goals. We contribute to attaining companywide objectives by providing upskilling opportunities for developing your knowledge to deliver expert service to all clients. We also encourage people to demonstrate their accessible and curious attributes, aligning with our core values. Learning programmes are provided to ensure our people are motivated to learn, grow, and perform at work, enabling high achievement in all aspects of the company’s performance.

Our entire team completes corporate compliance online courses on various topics, raising general awareness and a greater understanding of legislative requirements. Our Leadership programme ensures we follow best practices and provide career paths, encouraging continuous professional development. We also offer accredited professional qualifications throughout the company, enabling people to reach their full potential.


We believe in giving back and supporting the communities within which we live and work. We have a Charity Committee of representatives from across the business that aims to support charitable organisations within our local communities and other causes suggested by our employees.


We recognise the importance of sustainability and sound environmental practices within our business. We are working towards ISO 14001 accreditation and encourage all our employees to play their part.

Get in touch

We’re always looking for new people, so if you’re not afraid to think differently, enjoy working in a high-energy environment, and are passionate about generating customer results, apply to join us. 

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Liberata is a disability-confident employer. If you require any reasonable adjustment during the recruitment process, please contact us to discuss your personal circumstances at

Any questions? Need more information?

As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
Rebecca Keene
Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council