Liberata achieves APA quality accreditation
Our Finance and Accounting team has gained the Accounts Payable Association’s Q Programme quality accreditation. The accreditation is the culmination of months of hard work, assessments, and rigorous demonstrations of our Accounts Payable capabilities.
The APA Q programme
The APA’s Q Programme accreditation is a recognised mark of excellence in Accounts Payable (AP) operations. The team successfully demonstrated high standards across these six areas:
- People – Training, development, wellbeing, inclusion, and recognition
- Organisation – Governance, leadership, values, and strategic alignment
- AP Function – Controls, compliance, performance, fraud prevention, and service delivery
- Technology – Digital maturity, automation, integration, and innovation
- Sustainability – Environmental responsibility, value, and ethical sourcing
- Business Resilience – Risk management, continuity planning, adaptability, and future-readiness
Left to right – Max Kent (APA), Bob Jones, Elaine Ledingham, Justin Lucas
What this means for our customers
This accreditation provides assurance and proof that our Accounts Payable services consistently deliver high-quality results and customer satisfaction. By meeting the APA Q programme’s standards, we demonstrate our commitment to compliance, operational excellence, and continuous improvement.
We bring these qualities to all our customer partnerships, ensuring we deliver on our guarantees and exceed expectations. These are also the qualities that led to the team being awarded the APA Public Sector Team of the Year.
Bob Jones, our Finance and Accounting Service Delivery Director, said on the achievement:
“I am delighted that our AP service has earned the APA’s quality accreditation. I see this as a clear testament to our commitment to following best practices, adopting robust controls, providing expert training, and utilising smart technology. This recognition highlights our relentless focus on delivering outstanding service to our clients.”
On working with Liberata on the APA Quality Programme, Max Kent, Lead Assessor from the Accounts Payable Association, said:
“It gives me great pleasure to present this Quality accreditation to Liberata. They’ve created a fantastic company culture across a hybrid working team, which was evident from the moment I began working with them on this award. Given that Liberata provide outsourced accounts payable services to many customers, they have to be at the top of their game, providing more insight, detail and accountability than an in-house department, meaning they are the very best at what they do. We are delighted to present Liberata with their Quality Program accreditation, one of the best and most detailed awards we’ve given out in the last two years.”
Proven support for better AP performance
We bring over 50 years of experience supporting finance operations in both the public and private sectors. Our UK-based Accounts Payable teams are trained to professional standards through the Accounts Payable Association. Coupled with proven automation tools and secure, scalable systems, we help you enhance productivity, improve accuracy, reduce costs, and foster trust within your supplier network.
Our Accounts Payable services are a part of our wider Finance and Accounting Services. If you are seeking greater control and improved performance of your financial operations, we have experts available who can discuss your specific challenges and how we can assist you.
