The Business Partner You Can Trust

With the new Omicron variant seeming to become the new prominent strain within the COVID pandemic, the risk and fear of returning to lockdowns and businesses having to return to home working is looking increasingly likely. Once again this will see businesses looking to their suppliers to help maintain their service and delivery levels, whatever the coming weeks may hold.

But in some instances these potential changes could cause issues for businesses once again, with those businesses now looking for that supplier they can trust to help them deliver their services without any issues or stoppages.

Here to Help

This is where Liberata can be a source of help for those businesses. Throughout 2020 and 2021 Liberata have been able to deal with everything the pandemic has thrown up and we have maintained our service levels across our client base, be this dealing with payroll changes due to furlough, through to helping deliver over £268m in COVID grants across various Local Authorities. Pandemic or not, we have always been there to help our clients to ensure they can function as best as possible without causing more issues than they were already experiencing.

In our last blog, we discussed how on-shoring your outsourcing needs may initially require a more expensive outlay, but in the long run it will work out cheaper for your business.

So whether you’re looking for a payroll provider who can deliver payroll services at 99.8% accuracy levels, or a partner who can spin up tech changes at the drop of a hat and help keep delivering for your customers and service users, Liberata is your trusted partner to help you navigate an increasingly uncertain business landscape

If you would like to learn more please contact us by clicking here.

See how Liberata can help your organisation.

Book A Demo
As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
Rebecca Keene
Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council