Static debts that may previously have been assumed uncollectable can be a valued source of revenue.
We apply a considered and effective method to recover these debts. Our methods offer a flexible approach to collecting static debt, delivering focused recovery activity while supporting customers to pay their liabilities more effectively.
- Dedicated Client Manager working alongside your service managers
- Experienced staff within revenues and benefits & recovery
- Recovery activity is undertaken in line with your policies and procedures
- Dedicated officers to each contract provide continuity and service familiarisation
- Proven and quick implementation approach
- The solution can be scaled to individual requirements
- Generate collection fund surplus
- Reduce levels of bad debt provision
- Prevent new debts from becoming stagnant debt
- Supports digital and cloud strategies
- Provides remote working capabilities
- Reduces the need to write-off debt
- GDPR and DPA compliant
All payments and payment arrangements are handled through and recorded in existing Council systems, with all reporting handled through the core processing systems.
Flexible pricing to suit your needs.