Councils could lose an estimated £90m per year of Council Tax due to incorrect or fraudulent Single Person Discount (SPD) claims.
By reviewing your Council Tax single-person discount caseload, we can help you make significant savings and raise much-needed income whilst ensuring fairness to the taxpayer.
Our Single Person Discount Review, which can include further Council Tax discounts and exemptions, significantly increases Council Tax revenues and uses data-leading technology to verify and validate entitlements, deterring fraudulent claims. This fully managed solution offers a simple and efficient approach to managing your SPD caseload.
- Removes SPD if there is no entitlement
- Validate monthly to external datasets
- New SPD awards are validated at the application gateway
- Identify other relevant changes affecting SPD awards
- Prevent SPD awards from slipping back onto accounts
- Customers are less likely to fraudulently reapply following award removal
- Increase revenue collection
- Reduce risk of SPD fraud and error
- Improve customer service
- Gain a high return on investment
- Remove bulk review of workload spikes
- Continue with day-to-day processing without distraction
The service usually takes four months, including the cooling-off period, so it is a quick and painless process for improving the accuracy of your records and generating savings.
Combine this service with our Business Rates Review & Empty Homes Review services to maximise your additional income.
Our SPD service can be offered in various commercial models to suit your needs. There are no upfront fees, no risk, and guaranteed outcomes.