A recent report from TechMarketView titled ‘Liberata aiming for success via BPaaS and Automation’, highlights the positive strategic direction for the group, led by UK CEO Charlie Bruin.
The report covers the Liberata Group’s recent business successes, including recent wins at Burnley and Worcestershire (see here and here) and confirms its strategy for automation of government transactions, the future for CapacityGrid and explains how it is using analytics to review fraud and error across claims for Council Tax Reduction and Housing Benefit. It explains how together these developments position the business to ‘take advantage of new opportunities around digital transformation in the UK public sector’.
TechMarketView’s research director John O’Brien said “Under Bruin’s leadership, Liberata is transforming itself into a new type of public sector BPS player, focused around innovations in Business Process Automation (BPA) and Business Process-as-a-Service (BPaaS)”.
Subscribers to TechMarketView’s BusinessProcessViews and PublicSectorViews research streams can read the full analysis of Liberata’s strategy and prospects here