Liberata Wins ‘Payroll Service Provider of the Year’ at the CIPP Excellence Awards 2017

Liberata is delighted to announce that it has won the ‘Payroll Service Provider of the Year – fewer than 250 clients’ award at the 2017 CIPP (Chartered Institute of Payroll Professionals) Excellence Awards. The award recognised Liberata’s commitment to customer service and the ongoing success it has achieved, delivering effective payroll services to its clients.

Liberata provides payroll services to more than 220 clients across local and central government, education, financial services, manufacturing, building services and more. Liberata offers a fully managed payroll service to all of its clients, often in highly complex or specialist environments with services being provided from its connected processing centres across the UK, using a variety of different software platforms.

The CIPP Annual Excellence Awards were established to recognise the important role that payroll and pensions play in the UK economy. Now in its 14 year, the CIPP awards are the longest running in the industry, and are highly sought after by payroll professionals across the country. The CIPP awards honours professionals and organisations who have made an outstanding contribution and demonstrated commitment to excellence in payroll and pensions.

Vijay Chandiramani, COO of Liberata, said, “We are delighted to win this prestigious award and to be recognised by the industry. We specialise in handling complex payrolls, and providing a seamless payroll service that ensures staff are paid the right amount at the right time. Having established long-standing partnerships with various clients both in the public and private sector, and most recently having been awarded a contract from Highways England, this award is a fantastic recognition of the hard work that our payroll team has put in over the past year.”

Liberata was announced as a winner of the Excellence Award at the CIPP Annual Conference and Exhibition on Thursday, 5 October 2017. The full list of winners is available here: CIPP Awards

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As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
Rebecca Keene
Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council