Liberata has been named as a supplier on Crown Commercial Service’s Debt Resolution Services framework – RM6226

We are pleased to announce that we have been named as a supplier on Crown Commercial Service’s (CCS) Debt Resolution Services framework – RM6226, supplying Spend Analytics and Recovery Services through Lot 15 and Managed Enforcement Agency Services through Lot 20 of the agreement to the public sector.

The agreement provides central government and wider public sector customers with debt recovery and complimentary services including data, fraud and error.

Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2020/21 CCS helped the public sector to achieve commercial benefits equal to £2.04bn – supporting world-class public services that offer the best value for taxpayers.

“Our inclusion within the CCS Debt Resolution Services framework demonstrates our strength in the public sector and shows how our commitment to delivering high performing services across the sector can now be sourced by anyone within the UK,” said Charlie Bruin, Chief Executive Officer, Liberata. “We’re proud of our inclusion and we look forward to supporting CCS over the next four years as they continue to provide vital service offerings for public sector organisations.”

For more information on CCS’s Debt Resolution Services framework including how to secure solutions from Liberata, please click here.

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As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Following a formal process and tender notice, Liberata stood out with its ability to transform our services and improve customer access and digital services. Liberata has demonstrated it can achieve high collection rates across business rates and Council Tax services and benefits by improving processing times. We look forward to working with Liberata to help transform these services for our residents and ensuring we are providing the appropriate levels of support to the most vulnerable in our area.
A spokesperson for Swindon Borough Council
Swindon Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
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The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council