Leadership Video Series: How the efficient and smart use of automation can deliver significant public sector savings

Liberata UK CEO Charlie Bruin is featured on the Telegraph website today in a series of 3 videos talking about how the public sector can deliver the billions of pounds of savings required by the Autumn 2015 strategic spending review.

More efficient and smarter use of data and technology is already delivering savings, but Charlie argues that the benefits and savings could be much higher if these innovations were applied across the public sector, what he refers to as the ‘innovation dividend’.

Two examples of innovation are given. The first is regarding how joined-up public and private sector data is being used to accurately identify fraud and error in council tax reduction and housing benefit claims. The second example explains how reconciliations technology is being used to automate receipts, reconciliations and payments for public services to make government an easier place to do business.

If these two examples alone were to be applied across the public sector, Charlie estimates that several billion pounds could be saved.

Access to the video series can be found here

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Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
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Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council