Helping Deliver Over £268m in Covid-19 Business Grants

Overiew

Liberata has been able to help our Local Authorities clients support businesses across their area with valuable grants during a critical time. In 2020 the global landscape changed due to the outbreak of the Covid-19 Pandemic. The introduction of national restrictions meant that many businesses had to close their doors for the foreseeable future with no idea of when they could possibly welcome
back their customers.

The UK Government announced a national lockdown which ran from 26th March 2020 until 4th July 2020 and saw restrictions on all non-essential businesses with many having to close and not being able to trade. Whilst the first national lockdown was coming to an end, localised lockdowns were then being implemented in areas such as Leicester, meaning whilst some businesses nationally were allowed to the open those local lockdown areas had to still remain closed. A second national lockdown
soon followed on 5th November 2020 which impacted businesses once again until 2nd December 2020, a final national lockdown soon followed again coming into effect from 6th January until February 2021. In between the second and third national lockdowns there was also the introduction of Tier 2, Tier 3 and Tier 4 localised restrictions which continued to prevent certain businesses from trading dependant on the tier level the area was placed under. The financial implications of these national and localised lockdowns would have made a staggering, long lasting effect on some businesses, who would struggle with no or reduced income coming through the door.

Throughout these periods the Government looked to offer help to those impacted businesses with the release of various business grants enabling qualifying businesses to gain some cover for their loss of income. These would come in the form of various grants such as:

  • Local Restrictions Support Grant (Closed) Addendum
  • Local Restrictions Support Grant (Closed)
  • Christmas Support Payment
  • Additional Restrictions Grant (ARG)
  • Closed Business Lockdown Payment
  • Local Restrictions Support Grant (Open)
  • Restart Grant

The Challenge:

Local Authorities were being inundated with requests from various businesses about how they can claim
relevant grants applicable to their business. Through the sheer volume of requests some authorities just didn’t have the teams or infrastructure to be able to cope with the demands being asked of them, whilst also still working on the normal day to day workloads.

The Solution:

Liberata was able to offer their integrated service approach to help authorities tackle the increased
workloads posed by the launch of these various grants. Liberata conducted work with councils including the London Borough of Bromley, the London Borough of Hillingdon, the London Borough of Hounslow, North Somerset Council, Redcar and Cleveland Council, Pendle Borough Council , Burnley Borough Council and Slough Borough Council. The support Liberata provided these businesses covered by both national and local discretionary schemes adopted by each Local Authority.

Liberata worked with these authorities to understand which businesses were eligible for each grant; to put in place an application method; made determinations on eligibility; identified instances of fraud and error and to make payments to eligible businesses.

The Benefits

Liberata was instrumental in supporting these authorities by paying out in excess of £268million of business grants throughout the pandemic. In total Liberata has supported authorities by paying the following (as at June 2021).

  • £159 million of Small Business and Retail grants to nearly 12,000 business during the initial phases of the pandemic
  • Nearly £10 million of Local Restriction Support Grant (Closed) Addendum payments to 5,600 business in respect of the November lockdown
  • £1 million of Local Restriction Support Grants (Closed) payments to 1,800 businesses
  • £300,000 in Christmas Support Payments to over 100 businesses
  • Over £3 million of Additional Restriction Grants to 6,400 business
  • Over £25 million of Local Restriction Support Grants (Closed) Addendum payments over the third national lockdown period in early 2021
  • Closed Business Lockdown Payments totalling £24.5 million to nearly 5,000 businesses
  • Just over £1 million in Local Restriction Support Grants (Open) payments to 1,500 businesses
  • Almost £30 million in Restart grants to 3,600 businesses

“Liberata as a long term strategic partner of the council has reacted very positively to the Covid-19 pandemic, ensuring our businesses and residents have experienced swift support and minimal disruption across a range of our services. The abrupt pressures generated from the administration of business rates grants and increases in demand for benefit awards have been processed well with the team going above and beyond.”

Stuart Anstead, Head of Support Services, North Somerset Council

See how Liberata can help your organisation.

Book A Demo
As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Following a formal process and tender notice, Liberata stood out with its ability to transform our services and improve customer access and digital services. Liberata has demonstrated it can achieve high collection rates across business rates and Council Tax services and benefits by improving processing times. We look forward to working with Liberata to help transform these services for our residents and ensuring we are providing the appropriate levels of support to the most vulnerable in our area.
A spokesperson for Swindon Borough Council
Swindon Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
logo