Go Wales Programme

In June 2022 Liberata’s Automation Services Hub based in Cardiff welcomed four work experience students from Aberystwyth University via the GO Wales Programme.

The programme aims to support the employability of young students in higher education establishments in Wales and is aimed at young students who have faced barriers in accessing higher education or work experience and are most at risk of not securing employment, education or training when leaving their higher education course.

During their one week ‘work taster’ placement, the students had the opportunity to learn about our work at Liberata and experience a working environment.  The students were hosted by our Middle Office Services Team and were provided with an overview of all aspects of work in this area of the business.

This is the second time Liberata has engaged with the GO Wales Programme as we feel that it is important that we offer students an insight into the world of work to develop their skills so that they can enter the employment market with confidence!

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As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Following a formal process and tender notice, Liberata stood out with its ability to transform our services and improve customer access and digital services. Liberata has demonstrated it can achieve high collection rates across business rates and Council Tax services and benefits by improving processing times. We look forward to working with Liberata to help transform these services for our residents and ensuring we are providing the appropriate levels of support to the most vulnerable in our area.
A spokesperson for Swindon Borough Council
Swindon Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
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