Burnley Borough Council Sign on the Dotted Line

We are pleased to announce that the Burnley Borough Council has extended their use of our Empty Homes Review Service.

As a long-standing partner of ours, last year we were able to help Burnley review 1,185 properties across the council and we were able to identify 22% of those were eligible for New Homes Bonus.

How Do We Conduct an Empty Homes Review?

Our approach uses expert data matching technology, a network of specialist inspectors, a dedicated call centre team and experienced revenue practitioners to exhaustively review and validate every long term empty property. This has ensured our long term empty property removal rate has continued to be over three times the national average.

The results we generate are available to view in real-time through our online customer portal along with all the evidence available as part of the review.

Even if your in-house team are focused on delivering this review internally our service is designed to ensure there is no duplicated effort or cost involved.

If you would like to learn more or would like to sign up for an Empty Homes Review please click here.

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As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Following a formal process and tender notice, Liberata stood out with its ability to transform our services and improve customer access and digital services. Liberata has demonstrated it can achieve high collection rates across business rates and Council Tax services and benefits by improving processing times. We look forward to working with Liberata to help transform these services for our residents and ensuring we are providing the appropriate levels of support to the most vulnerable in our area.
A spokesperson for Swindon Borough Council
Swindon Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
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