Liberata Shortlisted for Four Categories at the Credit & Collections Industry Awards
Liberata is proud to be named a finalist in four categories at the Credit & Collections Industry Awards 2025 – a recognition of the innovation, expertise and results we deliver for our clients. With over 50 years of experience providing managed business services, we support more than 800 public and private sector organisations across the UK.

Our tailored solutions span debt recovery, revenues and benefits, finance and accounting, HR and payroll, and customer support – all designed to help our clients streamline operations, reduce costs, and improve outcomes. Through a combination of advanced technologies and deep sector knowledge, we deliver scalable, compliant and efficient services that make a real difference.
The categories in which Liberata has been shortlisted are:
- Innovator of the Year (Company): Acknowledged for our pioneering Debt Assist product, which has revolutionised support mechanisms within the industry.
- Business Collections Team of the Year: Recognised for the exceptional performance of our BPO business rates collection operation, demonstrating efficiency and effectiveness.
- Consumer Collections Team of the Year: Honoured for the outstanding achievements of its BPO council tax collection operation, reflecting a deep commitment to community service and professionalism.
- Credit Modelling & Risk Team of the Year: Nominated for our Debt Assist solution, which uses predictive modelling, customer segmentation, AI-driven engagement, and tailored payment solutions to improve debt recovery rates while supporting financially vulnerable residents.
The Credit & Collections Industry Awards are esteemed for celebrating excellence within the credit and collections sector.
“We are honoured to be recognised across multiple categories at this year’s Credit and Collections Industry Awards,” said Charlie Bruin, CEO at Liberata. “These nominations are a testament to the hard work, innovation, and dedication of our teams. We remain committed to delivering exceptional services and pioneering solutions that make a meaningful impact.”
The winners will be announced at the awards ceremony on Thursday, 22nd May 2025, in York.