Liberata at IRRV: Income maximisation and data clarity

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We’re excited to be again attending the IRRV Annual Conference and Exhibition at the Telford International Centre – 8th to 10th October 2024. We are there to showcase how we help Local Authorities maximise their incomes.

Meet us at Stand 5

Visit us at Stand 5 to discover how we can help you to generate additional revenue from your Council Tax base and debt recovery.

We’ll be showcasing our Property Liability Validation Services, which are delivered on a risk-free results-based model with no upfront costs. These services increase the accuracy of your Council Tax base by investigating long-term Empty Homes, Class F exemptions and confirming Second Home status ahead of Annual Billing.

Also find out more about our comprehensive Static Debt Services that use our unique propensity to pay model and debtor tracing. You can recover funds without adding to the debt burden of the citizen or business.

Please come and see us on Stand 5 and we’ll be happy to discuss how we can help your Authority’s individual circumstances.

IRRV Performance Awards 2024

We are delighted to be nominated for five prestigious IRRV Performance Awards:

  • Team Award: Revenues and/or Local Taxation (Unitary and Joint Working)
  • Team Award: Benefits and / or Welfare Reform
  • Team Award: Most Improved with Swindon Borough Council
  • Excellence Award: Partnership Working (Financial Sustainability) in collaboration with:
    • Devon Assurance Partnership, Devon County Council
    • Brent Council

Award criteria

Local Taxation and/or Revenues Team of the Year

Recognises teams who have consistently improved service standards, resulting in outstanding performance, customer satisfaction, and effective administrative procedures.

Benefits and/or Welfare Reform Team of The Year

Celebrates teams that have excelled in maintaining and enhancing service standards in benefits and welfare reform, leading to high levels of performance and customer satisfaction.

Excellence in Partnership Working

Honours organisations who have formed successful partnerships, leading to enhanced services and measurable savings. This award recognises the collaboration between public or private sector entities that has delivered meaningful results.

See how Liberata can help your organisation.

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As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Borough of Broxbourne
Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
Rebecca Keene
Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council
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