Bury Council have once again decided to opt for a Single Person Discount (SPD) Review in partnership with Capacitygrid by Liberata.
They initially took the review service back in 2018 where we were able to achieve a removal rate of 3.9%. So following on from this success, they have asked us to conduct another review for them this year.
How Do We Conduct an SPD Review?
Our Single Person Discount Review service uses sophisticated data matching from leading data sources and personal contact to verify and validate SPD entitlements.
We manage the full review process, from data analysis to investigation, handling all citizen correspondence and updating your council tax records if required. We also use templated letters and an intelligent online web form to help support councils’ digital channel shift whilst also offering several communication methods to allow residents to respond to the review.
What we do:
- Reduce the number of ineligible claims
- Identify and address fraudulent claims faster
- Improve accuracy of Council Tax records
- Maximise Council Tax income
- Review ongoing claims
The service usually takes four months from start to finish including the cooling-off period so it is a relatively quick and painless process for improving the accuracy of your records and unearthing new income.
To maximise your revenues combine this service with our Business Rates Review service.
Our SPD service can be offered in a variety of different commercial models to suit your needs. There are no upfront fees, no risk and guaranteed outcomes. What do you have to lose?
Contact us to find out more.
