Delivering Exceptional Services for Your People

In the evolution of many businesses, there comes a time when the need to outsource Payroll and HR becomes a necessity. This often occurs when business leaders have to deal with one or more of these functions and is a distraction from their core business. Limited resources, knowledge and time will inevitably lead to challenges.

So what are the advantages in outsourcing your Payroll and HR services?

Skills and knowledge – hiring someone from a specialist company will ensure they are trained and qualified in that specific function, with up to date knowledge and expertise. An  in-house resource may not have the extent or depth of knowledge as a specialist provider.

Increased legislative compliance – specialist companies, such as payroll, pensions HR, will have  a detailed understanding of the legislation that surrounds that subject, ensuring ongoing legal compliance.

Efficiency – companies can focus on their core business process and development rather than on finance and HR specialisms.

Reduced costs – Hiring a dedicated HR or Finance Professional is undoubtedly a significant investment.  Alternatively engaging a specialist company with access to wider resources may prove to be more cost effective in the long term. In addition, the cost of poor people management can be significant, if a company fails to comply with the law; potentially they could be faced with substantial costs for both legal and HR advice.

How Can Liberata Help?

By partnering with Liberata and utilising our People Services, you will be able to ensure employees are paid on time and accurately, manage the employee lifecycle with a comprehensive HR service and, should the unfortunate time come for redundancies, this will be professionally managed and, we can offer a full outplacement support service.

Payroll Services

Expert Delivery – Liberata is responsible for 350 separate payrolls, that’s in excess of 1,000,000 payslips processed across Public and Private Sector organisations and, we pay in excess of £1 billion to payees annually

Pinpoint Accuracy – Our solutions are different as they are highly secure, flexible and accurate with over 99.8% service accuracy delivered across our payrolls

Four tiers of service available – Payroll Bureau, Managed Service, Specialist Services and Premium Service. Allowing our clients to pick the solution that meets their current and anticipated needs

HR Services & Outplacement Support

Transactional HR Services – recruitment support, pre-employment (baseline) checks, Disclosure & Barring Service checking, issuing employment contracts and variations, fixed term contract reminders, probationary reviews, maternity/paternity administration, sickness absence, leavers’ and pensions administration.

HR Consultancy Services – additional services include drafting policy & procedures, supporting formal/informal meeting, sensitive document drafting, briefing on new legislation, disciplinary/grievance and ill health procedural support, Trade Union negotiation, pay & grading advice, redundancy & retirement support, Settlement Agreement and representation at Employment Tribunals.

Organisational Development – for business strategy, definition and support, policy design, change management support, competency frameworks, staff development frameworks, compliance training programmes, Investors in People support and graduate/ apprentice programme support

Outplacement Support – including career assessments, CV building, IT skills courses, company research database, interview coaching & support, personal career coaching, job search portal, career profiling tools, personal branding support and role on-boarding support.

Why Liberata?

System Agnostic – our HR solutions are system agnostic so we can wrap our services around any existing payroll system

Flexibility – we respond to our clients’ exact needs and will include strategic HR and organisational development. We never take a “one size fits all” approach

Security – having worked across sensitive areas of government for many years we take security very seriously

Partnerships – Liberata has an excellent network or partners that we can use if our clients require very specialist support and advice

If you would like to learn more about Liberata’s People Services then please contact us by clicking here.

See how Liberata can help your organisation.

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As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Borough of Broxbourne
Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
Rebecca Keene
Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council
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