Liberata becomes first private sector company to sign up to UNISON’s End Violence at Work Charter

Liberata has today announced it has signed UNISON’s End Violence at Work Charter, becoming the first private sector organisation to support the initiative.

The charter aims to protect employees working in public services from acts of abuse, assault and threatening behaviour. By signing up, organisations are not only showing their commitment to reducing violent incidents at work and supporting their workforce, but actively reassuring employees they have the necessary procedures in place to support staff should violent incidents occur.

The charter was established in 2017 following UNISON research that found almost half of its members in the community sector had experienced an incident of violence or aggression at work in the previous two years. Ensuring private contractors comply with the principles set out in the charter has become an increasing priority for the union.

To sign the charter, organisations must explain and provide evidence for how they meet ten important standards for protecting against violent incidents. These include a clear incident-reporting and investigation procedure, continually collecting and monitoring data on violent incidents, and providing training to ensure staff know how to deal with threatening situations appropriately.

Liberata CEO Charlie Bruin said: “It’s imperative that businesses from all sectors take measures to ensure the safety of their employees, which is why Liberata is pleased to sign up to the End Violence at Work Charter.

“As a services provider to central and local government, we feel it’s vital our clients are reassured that we are meeting the highest standard of employee safety. We hope that by being the first private sector signatory, we set a precedent for other services providers to follow.”

Liberata HR director Jonathan Watts said: “Liberata places the safety and wellbeing of employees at the forefront of business operations and will implement these charter principles throughout the organisation. We are delighted to be supporting this important initiative from UNISON.”

UNISON acting national secretary for business, community and environment Donna Rowe-Merriman said: “No workers should have to face violence while doing their jobs. All too often they face verbal and physical intimidation or actual harm, with little support from managers. It is great to see Liberata come on board and we look forward to more employers signing up to show their commitment to make a real difference to the wellbeing of staff.”

See how Liberata can help your organisation.

Book A Demo
As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
Rebecca Keene
Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council
logo