Simple and fast procurement with G Cloud 12

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As you may already know, G-Cloud is a framework to allow simple, fast and painless procurement of products and services for the UK public sector. We have managed to increase the number and breadth of our services available using this framework. G Cloud 12 will go live on Monday 28th September with the following services:

  • Anytime – our expert revenues & benefits processors available to you to support your in-house teams with backlogs or unexpected fluctuations in workloads
  • Universal Credit Automation – to remove manual intervention by up to 80% when processing new Universal Credit claims
  • HR & Payroll solutions – we currently process over 1 million payslips per month
  • Finance & Accounting Services – including managed services for accounts payable / accounts receivable; our innovative Duplicate Invoice Recovery service; Direct Debit solutions; BACS Bureaux and Payment solutions
  • CloudTools to monitor and support remote workers and provide better citizen access and information
  • Single Person Discount reviews to identify and remove fraudulent claims
  • Empty Homes reviews to identify properties no longer empty and maximise eligibility for New Homes Bonus payments
  • Business Rates reviews – to identify and validate new or additional rateable value

See how Liberata can help your organisation.

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As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Borough of Broxbourne
Liberata is the ideal delivery partner to help us achieve our aims, whilst ensuring we can drive down processing times and improve the service for our customers. Council tax and business rates collection will improve, ensuring that we have the funds to deliver the vital services that have a positive impact on residents’ lives. We look forward to working closely in partnership with Liberata to help achieve our aims
Rebecca Keene
Broxbourne Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
Liberata has been empowered to create a seamless integration with technology to digitally transform the Revenues and Benefits service whilst trying to protect local jobs. The joint strategy has helped to deliver innovative solutions that have exceeded expectations, whilst providing savings to the authority. This surge in digital engagement has helped deliver strong year one outturn with electronic billing and the technology will enable us to show improvements in the benefits speed of processing and in Council Tax processing of moves, discounts and exemptions.
Andy Stevens
Swindon Borough Council
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