Reduce processing times and boost accuracy by using real-time information to keep your income records up to date.

Capacitygrid by Liberata’s Verify Earnings and Pensions (VEP) service can cut down on Housing Benefit fraud and errors and bringing down the overall amount paid.

Verifying earnings for benefit claimants can be a lengthy and labour-intensive task. Not only can this delay the receipt of payments to vulnerable customers, but it can also let fraudulent claims slip through the net. In line with HB Regulations, councils are expected to review claims to ensure ongoing accuracy and to prevent overpayments. In order to support this additional burden on councils, The Department for Work and Pensions (DWP) have, on an annual basis, made funding available to undertake this work. 

Capacitygrid by Liberata can manage this service for you end-to-end, improving the accuracy of your records for future payments. This service is also likely to uncover some historical overpayments, which can be recovered by local authorities to generate additional income.