The Department of Work and Pensions is working with local authorities to tackle fraud and error in the Housing Benefit system.

The Housing Benefit Award Accuracy Initiative seeks to uncover historic overpayments and prevent future miscalculations. 

Housing Benefit Award Accuracy Initiative (HBAAI) allows local authorities to receive an allocation of funding from the Department of Work and Pensions (DWP) to undertake specific activities to identify unreported changes and to ensure the correct amount of Housing Benefit is being paid. Such activities include Housing Benefit Full Case Reviews and Housing Benefit Matching Service referrals including Self-employed Earnings Reviews. This task is easier said than done, with local authorities already overstretched and juggling man hours, alongside an increased number of benefits claimants following the global pandemic.

We can take care of your end-to-end Housing Benefit Award Accuracy Initiative requirements or just perform a basic review, giving local authorities the breathing space to focus on their own specific projects and needs. 

Capacitygrid by Liberata also has the tools to target and categorise high-risk case groups alongside current claim characteristics enabling intelligent case selection. Our tools can filter cases based on demographics, changing circumstance, or date of last review, allowing case selection based on set criteria.