Anytime

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Provides experienced revenues and benefits officers as an extension to your team

If your revenues and benefits team could use a helping hand, turn to our Anytime service.

We provide budget-conscious expert resilience and support when you need it, delivered by professional and experienced practitioners. 

Anytime provides experienced revenues and benefits officers as an extension to your team, giving you a more cost-effective option when you need extra resilience rather than relying on temporary staff. 

Our service can reduce your costs by up to 50% when compared to temporary staff, or 30% compared to permanent staff and saves on recruitment and training too. 

Features

  • The approach can be amended depending on Council requirements
  • Pricing will be tailored to each individual Council’s requirements
  • Where necessary our approach will replicate existing Council processes
  • Embedded quality processes
  • Commitments to accuracy levels
  • Dedicated officers and Team Leaders for each Council
  • A short but thorough approach to implementation
  • Capability can be switched on or off depending on the demand

Benefits

  • Support improvements in speed of processing in Revenues & Benefits
  • Improvements in collection rates
  • Allows Council officers to focus on more value add tasks
  • Headcount savings – free up valuable Council resources
  • Increased processing accuracy
  • Improved levels of customer experience
  • Reduction in levels of overpayments
  • GDPR Compliant

All services are available on the Government’s G-Cloud procurement framework.

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