A new partnership to ensure you protect council income in 2017

Contact Liberata Liberata Wins ‘Excellence in Non-Domestic Rate’ Awards at the 2017 IRRV Performance Awards Liberata opens new FinTech Automation Services Hub in Cardiff Supporting Government Services through Covid-19 Barnsley Conducts an Empty Homes Review About Us Liberata Architects supports Barnfield Investment Properties’ successful bid to become Burnley Council’s housing joint venture partner Taking Burnley to Zero CCA Global Standard Awards Bronze Winners Liberata Wins ‘Payroll Service Provider of the Year’ at the CIPP Excellence Awards 2017 Reducing Payroll Errors DSEI Automating the Mundane Commercial Sector Why Automation is Not Always the Answer Liberata helps local authority clients successfully navigate Covid-19 challenges Swindon Borough Council Partners with Liberata to Modernise Services in a Contract Worth Over £30 million Empowering Your Teams to Focus on the Bigger Picture Prompt Payment Reforms Are Coming Liberata wins two awards at the Call North West Contact Centre Awards 2017 Reducing the Noise and Delivering Results Simple and fast procurement with G Cloud 12 Helping multi-academy Trusts free up costs and resources South Ribble Returns To Conduct Another Empty Homes Review Home Liberata support parent company Outsourcing stage inaugural charity polo match at royal venue Giving Back Site Map Liberata receives highest possible accreditation at 2017 CCA Awards for the third year in a row Liberata awarded the CCA Global Standard V7 We’re Going to be at DSEI 2021 Liberata selected as a G-Cloud 11 supplier Empowering the back office with automation New Powers to Tackle the Blight of Empty Properties Liberata ends 2017 with best-ever award haul Liberata named as finalist at the IRRV Performance Awards 2019 Are You Coping With The Prompt Payment Code Changes? Are You Ready for Normality? UK Tax Strategy 85% of Dorothy Perkins and Burtons Staff Find New Roles Helping to Put You Back on Track Double Win for our Empty Homes Review Service Website Terms of Use Website Acceptable Use Do you know how to find an extra £10,000,000…We do! Post-Pandemic People Services Will Require a Tailored Approach Customer Services Retain Contact Centre Association Global Version V7 Delivering Exceptional Services for Your People The need for someone you can trust Liberata becomes first private sector company to sign up to UNISON’s End Violence at Work Charter The Business Partner You Can Trust Liberata Awarded Exchequer Services Contract by London Borough of Bromley Worth Up To £120 Million Privacy and Cookie Policies Duplicate Invoice Recovery Case Study Navigating Re-opening For Business Millions of Pounds in New Homes Bonus Payment Confirmed Liberata Acquires Renovo to Expand its HR Offering to the Private and Public Sector Innovation required: distributing support funds whilst safeguarding against fraud Chorley Council Signs Up for a Duplicate Payments Review Unforeseen Challenges of the ‘New Normal’ Liberata picks up double award win at UK National Contact Centre Awards Redcar & Cleveland Council Case Study Hartlepool Takes Up Anytime Services Legal How Outsourcing and Intelligent Case Selection Can Help Councils Navigate New Initiatives Liberata Partners with Jadu to drive Intelligent Customer Experience through its Digital Council Platform Ensuring Duplicate Invoice Payments Don’t Cost You Time and Money London Borough of Barnet Sign Up For an Empty Homes Review Redcar and Cleveland Council Signs Ten-Year Contract with Liberata for the Digital Transformation of its Revenues and Benefits Services Approximately 1% of all invoices paid are paid more than once Large Catering Company Recovers £400,000 Councils must tackle the financial challenge of empty homes – before it’s too late Gaining the Maximum New Homes Bonus Leicester City Council Uncovers an Additional £900,000 of Rateable Value Allan Wood appointed Non-Executive Director of Liberata Free Up Your Teams From Universal Credit Work Council Achieves £5m in New Homes Bonus Funding Liberata celebrates 25 years working in partnership with North Somerset Council Conducting a Business Rates Review Safer Recruitment Accredited Training Courses The Business Rate Holiday Period Is Closing In Visit Liberata at IRRV to Get Back on Track Bitesize Training Courses How outsourcing and automation can help organisations navigate the HR and finance challenges of a reopening economy Delivering Fully Managed Finance and Accounting Services Liberata selected as a G-Cloud 10 Supplier Council names successful company set to provide range of council services Trustmarque supports Northgate to protect IT environment and move to private cloud Why Evolving Working Habits Should Call for Changes to Payroll Systems Liberata helps celebrate completion of Nelson’s Whitefield regeneration scheme Liberata’s Pendle Contact Centre is highly commended at North West Contact Centre Awards Liberata Group appoints Charlie Bruin CEO of Liberata UK Limited Liberata in The Times Special Report on Public Sector IT Liberata partners with GBG to deliver service outcomes and technology solutions powered by rich data analytics Liberata awarded contract to transform Human Resources and Finance services for Worcestershire County Council Wandsworth Borough Council extends contract with Liberata to run business rate collections Capacitygrid Empty Homes Review Service Helps 73 Local Authorities Bring More than 9,000 Properties Back into Use in 2016 Liberata has been named as a supplier on Crown Commercial Service’s Debt Resolution Services framework – RM6226 Leadership Video Series: How the efficient and smart use of automation can deliver significant public sector savings TechMarketView confirms Liberata’s progress and strategic direction in 2016 Liberata Property Services showcases career opportunities at UTC Lancashire Open Evening Achieving the Fully Digital Council: Burnley Council and Liberata to Prosper Together HBAAI participation becomes mandatory from April 22, are you ready? Consortium on Track to Realise £1.5m of Council Tax Reduction and £1m of Housing Benefit Fraud & Error Savings in First Year 8 out of 10 schools in Bromley now signed up to Liberata Schools Services Pendle Borough Council signs ten-year contract extension with Liberata Liberata selects Safe HR as a technology partner for its HR & Payroll services New Website Launch for Outsourcing UK Liberata sponsors the Asda Foundation Burnley 10K Burnley Borough Council Sign on the Dotted Line Six new councils sign up to CapacityGrid’s Fraud & Error Reviews Service Liberata’s Barrow and Pendle sites retain highest level of Contact Centre Association accreditation The top 5 issues facing the Finance and Accounting sector for 2022 Capita acquires Trustmarque Positive and unintended consequences of ‘Going Digital’ Liberata helps Wandsworth Borough Council become most effective business rates collector in England and Wales Derby partners with CapacityGrid to deliver Anytime service for revenue and benefits processing Liberata and CapacityGrid announced as finalists at the IRRV Performance Awards 2016 The global outsourcing group, OUTSOURCING Inc. today acquired Liberata UK Ltd. one of the UK’s leading business process services companies Liberata announced as finalists in nine categories at the Call North West Contact Centre Awards 2016 CapacityGrid hosts successful ‘Powering the North’ event Bytes Digital Conducts A Duplicate Payments Review Bury Council to Conduct a Single Person Discount Review Liberata announced as a finalist at the 2016 CCA Excellence Awards Liberata wins ‘Excellence in Debt Management’ Award at the IRRV Performance Awards 2016 London Borough of Bromley signs two-year contract extension with Liberata Vijay Chandiramani Announced as new Chief Operating Officer for Liberata Capacitygrid by Liberata launches CloudTools software suite to help government services deliver sustainable digital transformation Liberata picks up double award win at Call North West Awards Liberata Awarded Corporate Services Contract by London Borough of Hounslow Worth Up To £75 Million HM Courts and Tribunals Service awards two significant contracts to Liberata Liberata Awarded Five-Year Revenues & Benefits and Customer Services Contract Hounslow to Conduct an Empty Homes Review Once Again Liberata awarded new contract by the Department for Work and Pensions Liberata receives highest possible accreditation at 2016 CCA Awards Liberata staff meet with local residents at Burnley Council Leader Surgery Introducing our Statement Supplier Reconciliation Service Increase Cashflow with Minimal Effort Contact us Capacitygrid by Liberata waives the implementation fee for the CloudTools software suite to help Councils respond better to the Covid-19 crisis Liberata has been named as a supplier on Crown Commercial Service’s Outsourced Contact Centre and Business Services framework – RM6181 Customers Test Page Capacitygrid helps generate £5m of New Homes Bonus Funding Liberata announced as finalists in seven categories at the Call North West Contact Centre Awards 2017 Increasing payroll accuracy as furlough ends Public Sector Contact Thank You Duplicate invoice payments: Why they happen and how they can be avoided? Corbel Conservation Recover A Duplicated Payment of £11,000 Empty Homes Review Finance and Accounting Duplicate Payment Recovery Service Services Finance and Accounting Housing Benefit Award Accuracy Initiative Services Company Profile Back on Track Service Business Rates Review People Services Products Products Revenues and Benefits Benefits and Overpayments Review Case Studies Case Studies Customer Services Values Supplier Statement Reconciliation Service Universal Credit Automation Regulatory reports and Policy Automation Services Single Person Discount Careers North Somerset Council London Borough of Hillingdon Borough of Burnley Borough of Pendle Procurement Frameworks London Borough of Hounslow CloudTools London Borough of Bromley Duplicate Payment Recovery Service Back on Track Service Supplier Statement Reconciliation Service DBS Online Portal Charlie Bruin Automation Services People Services Robert Price Property Services Disabled Facilities Grant Property Services Awards News Christopher Kelly School Services Customer Services Jonathan Watts Allan Wood Capacitygrid and the IRRV

Capacitygrid and the IRRV

A new partnership between our on-demand brand Capacitygrid and the Institute of Revenues Rating and Valuation (IRRV) is soon to be announced.

The partnership will work to to help councils protect cash, make essential savings and reduce fraud and error with less effort. Capacitygrid will work with the IRRV to reduce Housing Benefit & Council Tax Reduction issues whilst helping in preparing for full Universal Credit rollout.