Aligned with ITIL V3 and ISO 27001, Liberata provides IT services to over 40 clients, including nine London councils, based on a mature and standard service delivery model.
We have demonstrable and proven experience in running the full range of IT functions, and are in the enviable position of understanding how IT and business functions interact.
By working to industry-recognised standards, including the latest security guidelines and SocITM KPIs, we offer full transparency and peace of mind to our clients.
Hosting Services
Encompassing all levels from simple colocation to fully managed, and incorporating all platforms and all software. With shared and dedicated infrastructure options, our dual data centre solution can meet the needs of those on the tightest budgets and those demanding the very best. A gigabit interconnect allows us to offer synchronous data replication, and for those requiring no downtime and data loss, ultra-high availability services with transparent intra-data centre failover.
Application Management
We provide full procurement, implementation, development and ongoing management service for your business applications. With extensive experience in the delivery of complex systems migration, application management and hosting, we can help you to get the most from your business applications. We possess in-depth knowledge of selecting, implementing and running public sector applications from large scale ERP systems through to small, individual lines of business applications. We can also help you to develop your application strategy and web presence, whilst utilising our managed service approach to optimise your application expenditure, or take advantage of our development and integration capability to leverage your existing application set.
Service Management
We will provide an end-to-end ownership of services including incident, change and problem management processes. This is supported by an integrated suite of industry standard ITIL based tools and technology and includes our Call Management Centre, which provides a single point of contact.
Project Management
All of our project managers are PRINCE 2 Practitioners and ITIL V3 certified, and specialists in areas such as security, migrations, implementations, finance and Revenues & Benefits.
Business Continuity and Disaster Recovery
Possessing a team of certified SMBCI/MBCI consultants, we provide a full suite of facilities and capabilities to ensure clients are protected to levels that exceed government requirements.
Security Consultancy including Code of Connection (CoCo) Certification
Liberata became the first private sector company to become GSE accredited, and we are working with several local authorities to help them achieve their GSi accreditations. Liberata has also successfully taken a number of clients through CoCo certification.